Bata India's HR Problems
	
 
		
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Case Details:
  
Case Code : HROB001 
Case Length : 06 Pages 
Period : 1990 - 2001 
Organization : Bata India Ltd. 
Pub Date : 2001 
Teaching Note : Available 
Countries : India 
Industry : Shoes and Apparel 
 
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Introduction
For right or wrong reasons, Bata India Limited (Bata) always 
made the headlines in the financial dailies and business magazines during the 
late 1990s. The company was headed by the 60 year old managing director William 
Keith Weston (Weston). He was popularly known as a 'turnaround specialist' and 
had successfully turned around many sick companies within the Bata Shoe 
Organization (BSO) group. 
	
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By the end of financial year 1999, Bata managed to report rising profits for 
four consecutive years after incurring its first ever loss of Rs 420 million in 
1995. However, by the third quarter ended September 30, 2000, Weston was a 
worried man. Bata was once again on the downward path. The company's nine months 
net profits of Rs 105.5 million in 2000 was substantially lower than the Rs 
209.8 million recorded in 1999. Its staff costs of Rs 1.29 million (23% of net 
sales) was also higher as compared to Rs 1.18 million incurred in the previous 
year. 
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	In September 2000, Bata was heading towards a major labour dispute as Bata 
	Mazdoor Union (BMU) had requested West Bengal government to intervene in 
	what it considered to be a major downsizing exercise. 
	Background Note
		
		With net revenues of Rs 7.27 billion and net profit of Rs 304.6 million 
		for the financial year ending December 31, 1999, Bata was India's 
		largest manufacturer and marketer of footwear products. As on February 
		08, 2001, the company had a market valuation of Rs 3.7 billion. For 
		years, Bata's reasonably priced, sturdy footwear had made it one of 
		India's best known brands. 
	
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		  Bata sold over 60 million pairs per annum in India 
			and also exported its products in overseas markets including the US, 
			the UK, Europe and Middle East countries. The company was an 
			important operation for its Toronto, Canada based parent, the BSO 
			group run by Thomas Bata, which owned 51% equity stake. 
			 
			The company provided employment to over 15,000 people in its 
			manufacturing and sales operations throughout India. Headquartered 
			in Calcutta, the company manufactured over 33 million pairs per year 
			in its five plants located in Batanagar (West Bengal), Faridabad (Haryana), 
			Bangalore (Karnataka), Patna (Bihar) and Hosur (Tamil Nadu)...  | 		
	 
 
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